Be a professional of the CRM System with the business teams and work to develop the knowledge and skills of the users in profiling customer attributes for effective sale & service functionalities.
Specifically the incumbent must have an intimate knowledge of the CRM Process & System and understand Locus CRM strategies.
Analyst our customer business and develop relevant solution and architecture.
Present solution to our customer and ensure required polishing and adaptation
Develop and Deliver solution design, proposal, POC and presentation to customer.
Understanding products competitive and comparison in solution design and specification.
Work closely and give recommendation to sale team in technical issue,
Consult and cooperate with implementation and support team to deliver project and best services.
Qualifications :
Bachelor Degree or above in Computer Engineering, Computer Sciences, MIS, Engineering and/or other related fields
At least 5 yearsexperiences in Technical Consultants or Technical Support or Products Specialist or Equivalent
Experience and knowledge in CRM Software will be advantaged
Excellent communication skills and presentation skills
Ability to work as a team, good decision, willing to cooperate and help team to reach success
Good attitude and willing to support customer with service mind.
Good in English communication, both writing and speaking skills
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