Bachelor’s Degree in Computer Engineer, Computer science or equivalent
Work exp.10+ years’ experience with data, analytics, business performance management, and research experience
4 - 7 years’ experience of applying statistical techniques to marketing/communications/banking/insurance use cases, web/mobile behavioral analytics
Experience in CRM, Contact center, Big tech, Social media or Ecommerce Company preferred
Must have the ability to lead, manage and motivate a large, diverse team of individuals with a wide range of work experience, individual skill sets, and management/leadership styles.
Technical Expertise
Working expertise in DB, DW, Data management, analyzing data from many platforms, manipulating and storing data accessed via various mechanisms
Ability to extract, build and deliver reports, results and recommendations
Ability to work with limited resources to develop process to prototype, test, and prove concepts; to take to full implementation
Ability to lead a team of DB, analytics, data science and engineering professionals
Must have the ability and proven track record for finding innovative, out-of-the-box solutions to complex transactional & emotional situations.
Must have the ambition, willingness and expertise to deal with the general public, dealer personnel and all internal colleagues
Must be able to maintain positive morale and an atmosphere of transparency, trust and support
Ability to translate business strategy into technical data aggregation, implementation and analysis
Capable of contributing expertise and leading efforts both in corporate and consumer research and analysis.
Ability to promote a culture of collaboration and teamwork across organization functions is paramount
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